There can be a number or reasons why your stream is shorter than what you scheduled for. The most likely reason, and the most common, is a short network error in the venue. This makes the camera server think that the stream is over and therefore shuts off the stream.
Most often this issue relates to unstable or slow internet connection in the venue. Please get in touch with us if you experience this more than once. Other time it's located in the users network. You can always try adjust the quality if you're watching a recorded stream to make a stutterd stream more smooth.
On phone: First, click on the menu in the top right, click on your name, and then scroll the menu sideways until you find 'Edit streams.' <br>On desktop: Click on your initials in the circle at the top right of your screen, then 'Edit streams'.</br>
No. You don't need to have a premium account to make highlights. Note that you can only make highlights on your own streams, but it's for everyone to watch. <br>However, you need premium to download your highlight. Get premium here:</br>GET PREMIUM
You can easily stop the stream when you're done by scanning the QR-code once again. If you then scroll to the bottom you'll find the option to end the stream.
You're always welcome to contact us.
You still haven't got your question answered? Send us an e-mail:
You can of course also give us positive feedback or even suggestions on solutions or features.